FREQUENTLY ASKED
QUESTIONS

IS HOKU NUI WHEELCHAIR/WALKER ACCESSIBLE?

Unfortunately, Hoku Nui is not wheelchair or walker accessible but we would be happy to refer you to a company that would be able to accommodate your upcoming tour. 

IS HOKU NUI ABLE TO ACCOMMODATE SERVICE ANIMALS? 
Unfortunately, Hoku Nui is not able to accommodate for service animals.  

WHERE DO I CHECK IN?

You will be checking in directly at Keauhou Bay 15 minutes prior to boarding the vessel. You will check in at the end of the finger pier. You will need to sign your waivers for each guest prior to check in (linked in your confirmation email)

WHERE DO I BOARD THE BOAT
Meet at the Keauhou Bay located at the end of Kaleiopapa Street Kailua Kona, Hi 96740. You will meet the crew at the end of the finger pier for boarding.

WHAT CAN I EXPECT TO SEE?
Each trip can be very different. We commonly see Hawaiian Spinner Dolphins in the bay, Reef Fish, Manta Rays, Spotted Eagle Rays & During Whale season (November-March) we do see many Whales.

WHAT SHOULD I BRING?
Towel, Reef Safe Sunscreen (We also provide Reef Safe onboard), Sunglasses, Hat, Cover-Ups, Credit Card (for onboard purchases ex: Go Pros) Warm Clothing (for Manta Tours) & Cash for tipping your Captain and Crew.

YOU HAVE RX MASKS?
Yes, they are available onboard.

CAN I BRING MY OWN GEAR?
We want you to be as comfortable as possible, so if you are familiar with your own mask, bring it along. However, due to safety concerns, full masks are no longer allowed on our charters.

WHAT IF I AM NOT A GOOD SWIMMER?
We require that guests need to be confident swimmers to join our snorkeling tours.

WHAT IF I AM A BEGINNER SNORKELER?
We provide beginner snorkeler tips and extra noodles for floatation on our day tours. Our manta night tours require experienced snorkelers.

CAN I BRING FOOD OR DRINKS?
We provide food and an assortment of non-alcoholic drinks. You may bring additional food and non-alcoholic beverages if you would like. Glass is NOT allowed on the boat.

DOES THE BOAT HAVE SHADE?
Yes, our galley is shaded.

DOES THE BOAT HAVE A TOILET?
Yes, we have 2 heads (toilets) aboard.

DOES THE BOAT HAVE A SHOWER?
We have a fresh water rinse.

HOW CAN I AVOID BECOMING SEASICK?
Catamarans are one of the most stable vessels on the ocean. If you are concerned we recommend you take your own sea sickness medicine as prescribed prior to the tour.

DO I NEED A WETSUIT?
Kona Coast water temps range approx. from 74 degrees (winter) to 81 degrees (summer). Shortie wetsuits are provided only on nightly manta tours at check in time.

SHOULD I HAVE DINNER BEFORE THE MANTA TRIP?
If you choose to have dinner prior to the manta tour we recommend a light dinner.

WHAT ARE THE MANTA TOUR CHECK IN TIMES?
Seasonal First Manta Tour Times are Approx:
Spring/Summer (April 1-Sept 30th) 6 pm check-in, 6:30 pm departure, 8:30 pm back to pier.
Fall/Winter (Oct 1-March 31st) 5:30 pm check-in, 6 pm departure, 8 pm back to pier

WILL WE BE FISHING DURING ANY OF THE TOURS?
Fishing is culturally significant in the Hawaiian Islands and depending on the weather and captain’s discretion we may catch fish on our day charters. Any fish that is caught provides a sustainable meal for our local families.

ARE YOU ABLE TO CONTACT ME ON MY INTERNATIONAL PHONE NUMBER?
For international numbers, we can only contact you by email. Please check your email regularly as we may have to reach you with important alerts regarding your trip.